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Concierge Services

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All rental supplies are diligently tracked and replenished in bulk which means lower costs and higher returns. 

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Track & Replenish Inventory

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Market analysis & Dynamic Pricing

Prices are constantly being monitored and adjusted to reflect market demands and ensure the highest market position and return on your investment 

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Accounting
services

Accounting services such as invoicing, monthly financial reports, remitting payments, and more are covered in house.

A custom house manual is hand crafted to your own home to detail important information such as emergency services, check in & out times, house rules, and more to help keep all guests well informed. 

Multi platform marketing

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Over 50 booking platforms
are used and managed to expand your reach and optimize each listing. Market intelligence and channel management allows us to stay ahead of the evolving rental market. 

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custom house manual

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make the home guest ready

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custom
guidebook

A customize guidebook is created to showcase local shops, restaurants, and nature excursions to encourage local exploration while providing the best start to end experience for all guests.

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Manage
reservations

Managing reservations
include scheduling cleanings, lawncare, guest check-in and check-outs, changing door codes, maintenance, and more. All while preventing scheduling overlaps across all platforms.

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Touchless entry & Security

New keyless entry locks are installed into each unit to heighten security and peace of mind. This additional safety feature allows for 24/7 security of the property.

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customer feedback management

Customer retention and
growth are our top priority. Meaning we strive for excellence when it comes to contact center efficiency to provide actionable improvements to our
services.  

Tennant screening & Selection

linen service

Your property is in good hands.
We ensure this statement by practicing screenings of each guest by reviewing guest ratings, requiring a valid ID, a minimum booking age of 25, a signed rental agreement, and more to ensure a safe stay. 

Linen cleanliness and
safety is more important now than ever. Increased practices are used to ensure heightened sanitation of all linens to provide a comfortable and safe guest experience.  

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Tennant screening and selection icon
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Insurance Claims & Scheduling

Properties are inspected for damage and loss after each
and every guest. Our team reports, handles, and covers damages up to $1M in cost. Giving owners peace of mind.

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We not only handle accounting services but also manage all payment, refunds, and all property related money management tracking and distribution.

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Guest Services

Guests are bound to have questions, comments, requests,
and concerns 24 hours a day. That's why our team offers 24/7 customer support for all our guests so you don't have to. 

Payments & Refunds

Optimizing short term rentals
are our specialty.  We make sure
the home is stocked with everything a guest could need while on their stay in the home including working space, kitchen supplies, and sufficient toiletries. 

Contact

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